Accessibility Statement

1. Our Commitment

Horizon Watch Enterprise Inc. is committed to making its website usable by as many people as possible, including people who use screen readers, keyboard-only navigation, magnification, or reduced-motion settings. Accessibility is treated as ongoing work rather than a one-time project.

2. Standard We Work Toward

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This is the target we design and test against. We do not claim that every page meets every success criterion at all times, and we do not claim third-party accessibility certification.

3. Measures We Take

Accessibility is checked as part of our regular development process.

• A skip-to-main-content link on every page.
• Visible keyboard focus indicators and a logical focus order.
• Labelled form fields, described validation errors, and status messages announced to assistive technology.
• Named dialogs and menus, with keyboard-operable carousel controls.
• Color contrast reviewed against WCAG 2.2 AA thresholds.
• Support for browser zoom to 200% with responsive reflow.
• Respect for the operating-system reduced-motion preference.
• Meaningful alternative text on informative images, and empty alternative text on decorative images.
• Consistent heading and landmark structure, with a single main landmark per page.
• Automated accessibility checks plus manual keyboard and zoom testing on our highest-traffic pages.

4. Known Limitations

Some inventory listings display supplier-provided photographs and descriptive text. Where a supplier supplies limited descriptive detail, the alternative text for that image may be less descriptive than we would like. If a listing image is unclear, please contact us and we will describe the timepiece directly.

Third-party components — including the payment interface and the human-verification challenge on our forms — are provided by external vendors, and their accessibility behavior is partly outside our control. If one of these components creates a barrier for you, contact us and we will complete your request through another channel.

5. Feedback and Assistance

If you encounter an accessibility barrier on this website, or you need help completing an inquiry or a purchase through another channel, contact concierge@horizonwatchinc.com or call (407) 883-9685. Please describe the page, what you were trying to do, and the assistive technology or settings you were using.

Horizon Watch aims to acknowledge accessibility requests within 2 business days. Acknowledgement means we have received your message and assigned it for review. It is not a commitment that every reported issue will be resolved within that period; remediation time depends on the nature and complexity of the issue, and we will keep you informed.

6. Alternative Ways to Transact

Every function available on this website — asking about a timepiece, requesting sourcing, selling or trading a watch, and completing a purchase — can also be handled directly by our concierge team by email or telephone. Using an alternative channel does not change pricing, warranty designation, or your rights under our Return Policy.

Independent Reseller Disclosure

Horizon Watch Enterprise Inc. is an independent reseller of pre-owned luxury watches. Horizon Watch is not an authorized dealer, distributor, service center, agent, or affiliate of any watch manufacturer, and no brand affiliation, sponsorship, or endorsement is stated or implied. Brand names and trademarks are used only to identify the products offered and remain the property of their respective owners.